Listed below are the top nuisances that might confront you one way or another if you are a BT customer: In order to make a good recording your BT YouView Box needs to be turned on throughout the recording process. BT YouView Box problems or BT TV not working are exasperating because they hinder you from enjoying the … Read More. This may cause YVM302 errors on YouView devices. Just when you settle comfortably on the couch or bed to watch, your TV instrument finds a way to irk you. This may cause YVM302 errors on YouView devices. How to connect Youview box wirelessly or How to Connect TalkTalk Youview box wireless is the talk of … Read More. Heâs been featured on Xtrium, Startup TV, State of Digital Publishing and Growmap. If any within the range does not work, fix your internet connection. Once youâre done, select Software Information and then Update Software. Either you reset using buttons on the TV box itself or through the menus. How to Reset Youview Remote in Easy Steps, How to connect Youview box wirelessly or How to Connect TalkTalk Youview box wireless is the talk of …, There are a lot of reasons to reset Youview remote. This may cause YVM302 errors on YouView devices. The Freeview signal or broadband connection is often the reasons for failed recordings. How to Reset Youview Remote in Easy Steps. Step 2. Confident you have a faulty box you go back to BT to explain the problem who book an installer to come out and install you a new box, which he does only for that not to work also and he says that the problem lies with the TV aerial and not with the BT Vision box who also claims you need a “digital TV aerial” (No such thing by the way) Check the electric cord connections properly and restart the Box. Here are the things you can do before calling Customer Support. It is only logical that recording would fail if you cannot view the channel properly. For starters, as a TV recorder box, its hard drive has enough imaginary shelves to store a library of 300 hours. Browse the forums or log-in to ask a question. The TV and sport help tool is available to all BT TV customers. > How to reset your BT TV remote control > Powerline Adpaters or Mini Connectors Won't control the TV (Panasonic TX-P42S30B) 3. Oftentimes, non-functional power sources are the reason why your remote is not working. Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. If your BT TV is not working it is recommended to check the basic issues first. You have two options on how you would reset it. Forum Member. shhftw Posts: 2,078. Check if the lights are turned on in your Hub after. Step 3. BT YouView Box (078930) at great prices. No problem, with the BT Youview+ box our unique programme guide goes back in time, so you can watch shows from last night or last week. Check the cables and check if it is actually switched on. Watching is not fun when you cannot see the characters clearly because the pictures keep pixelating. You have the TV instrument, but control settings are vexing to handle. Evaluate the channel you want to record. Check the batteries. BT YouView Box problems or BT TV not working are exasperating because they hinder you from enjoying the wide variety of channels the company offers. Now check if the indicator light is blue. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem … Turning off your BT TV box wouldnât allow any recording so make sure it is on before you record. Xtrium is an Amazon Associates Program participant, by which we earn a small fees by advertising and linking to Amazon products. Just press the YouView button and click settings. Step 3. If neither helped, then you may need to replace your adapters. In the past couple of weeks it has failed to record at least 10 programmes. Help with signal interference A YouView Box FAQ. Assess if your test socket is working. BT TV with Ultra HD YouView box review BT TV offers great content access, but could do with more of it in 4K By Gerald Lynch, Adrian Justins 07 September 2020 If you're still having problems, or you can still access the menu, you also have the option to reset your BT TV box through the menus. Full product description, technical specifications and customer reviews from BT Shop I've just had an engineer visit from the firm who maintain all the BT/TalkTalk/YouView boxes and he said it's a known issue with this box, they have a list of TVs which have triggered the problem -- but it's not a problem with the TVs, most other remote-controlled electronics (including four different things all sitting next to my Youview+ box) don't show the problem. It is improbable to recover lost tracks so take measures to prevent such circumstances. UTV unavailable on YouView via catch up/on demand. BT Player only available to BT broadband customers. Knowing the basic troubleshooting methods can surely help you in the hour of need. 1. Check if other members of your family are using the BT line for games or any other activities that might consume a large amount of the connection. Check the status of your service. This may cause YVM302 errors on YouView devices. If any channel within 1-299 is not working, fix your Freeview signal. The reason for this is that the signal is either too weak or too strong and overloads your YouView box. Click the button below to get started: Visit the BT Community, where our customers share their expertise and advice. BT Youview Box Problems can certainly cause frustrations while watching any of your favourite shows or TV. If all else fails and BT Box not working remains a problem, a full reset is required. The Ultimate Guide, Are Total Wireless Phones Unlocked? Check if the remote is flashing light when you press its buttons. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem … Check if you are eligible for a free replacement as per terms of the contract. There is no time to waste and you want to investigate on your own, how you can make it work. To get a replacement Youview Box, call Customer Support on 0800 111 4567 and explain the issue. Step 4. If it is still the same after restarting, then check for software updates. My BT TV remote control isn't working > How do I control my TV with my BT TV remote control? Why does Netflix Keep Buffering & How to Fix, How to Get BT Sport on Freeview â Quick Guide, Are 0203 Numbers Free? Network problems are often resolved by turning the connection on and off. Maintenance mode will appear next. To fix this issue do the following: Sometimes when you try to start the box, it gets stuck in the red light or the maintenance mode. ... We know that everyone wants to protect their kids and with the YouView box you can put in place PIN protection for programmes with age ratings of 15, 16, and 18. If multiple channels have been affected then you may be dealing with intermittent aerial connection. Check if you are connected to the BT Hub and not to any other router. Here are the things you should do to address these BT YouView Box problems. On the service status page, you can check if there is a network interruption. BT YouView Box problems or BT TV not working are exasperating because they hinder you from enjoying the … Read More. Sometimes there is a message displayed on the screen notifying you of the lost signal. We will explore some familiar issues and equip you with the knowledge to help you watch your BT TV as quickly as possible. The RF out isn't active when the box is on standby. However, you would lose all your recordings. You should see a red light on the front panel to confirm that it is working. If it is on and the problem persists, find the configuration or reset button. 19/09/14 - 14:03 in BT Broadband #1. Just follow the instructions, and youâre done. If your BT TV box is loading forever, it means that it is stuck and try to restart it. For five seconds, press the down arrow button at the back of your TV box. Press the power button as soon as you see the label. The cause of the problem can easily be identified since the channels are categorized. Go to Settings > TV Signal & Quality > Picture Quality Alert to reduce further pixilation. When problems crop up, it can quickly get you up and running again. This may cause YVM302 errors on YouView devices. Press the Home or YouView button on your remote control to go to the main menu. If you have a problem setting up or using your BT TV box, try some of these top help articles below: How do I control my TV with my BT TV remote control? >, My BT TV box has stopped working or keeps freezing >, How do I use the TV guide and record programmes? >, On Demand and Catch Up problems on BT TV >. For fibre customers, your Openreach modem should be power cycled. How to Get Better Signal With Straight Talk. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem … To help you out, we have mentioned the methods to reset a BT Box below. The TV help tool is available to all BT TV customers. When problems crop up, it can quickly get you up and running again. Use the landline to check if it is working. But be aware that this type of reset deletes your recordings and any scheduled recordings. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem … BT YouView Box problems are often quickly resolved when you reset the BT TV instrument or device. Even after doing the troubleshooting methods and followed by reset has not fixed the issue with your BT Box, we believe your instrument has some serious issue. My BT TV box has stopped working or keeps freezing If your BT TV box is slow or freezes, there are some simple steps you can follow to fix the problem. Internet. Follow these easy steps for checking updates: Letâs start by identifying the typical problems the BT community encounters. Reset will bring your BT instrument to its original factory settings and will fix the issue that you may be facing. Try to check the position of your TV aerial, or look into the installation. If the reboot does not work, try checking if your software is up to date. There’s nothing worse than encountering BT YouView box problems when you’re already comfortable in bed or on your couch while watching your favourite show or movie. That is … Once youâre finished, the screen would require set-up again. You have two options on how you would reset it. Either you reset using buttons on the TV box itself or through the menus. If it does not, the remote itself is the problem. £££ BT Ultra HD YouView Box: HD TV, can record 2 programs while watching a recording and an on-demand library. If the lights on your BT box are not present at all, this means that it is not connected properly or simply does not work. Maybe you had some scheduled recordings and there has been some overlapping so, you should look at that as well. If yes and itâs too short, you can buy a longer one at BT shop. For example, BTP-302 So, letâs start. Thereâs no mistake, you know what that means, now you need to figure out is it just one channel, or a few, or all of them. If the BT instrument Not Working issue continues, ask BT for assistance by contacting them on 0800 111 4567. Choose Store in the BT Player. Press it and wait. We may earn a small commission when you buy through our links. So, use the option only when other troubleshooting option does not work for you. Favourites There’s a world of entertainment at your fingertips If you like something, make it a favourite by with thousands of films to choose from. £££ Reboot the TV box by switching it on and off. 4. It is better to contact the Company and order a replacement Box. Check if your TV box is connected with an Ethernet cable. You should check the following: This is one more issue that requires restarting first. BT Youview + Set Top Box: Extra quite device, 500 GB storage and one-click pause and rewind live TV. You should choose the Factory Reset, keep recordings option to finish the reboot. No problem, with the new BT YouView box our unique programme guide goes back in time, so you can watch shows from last night or last week. It will indicate if your device is working or not. If you are affected by this, please don't retune your box until the high pressure system has passed, as this can sometimes make the problem worse. It’s annoying, frustrating, and quite frankly, definitely a mood-killer! If you are facing any issues with your BT instrument you are in the right place. More information here. Step 1. Switch the box off and wait for 10 seconds before you turn it on. Broadband needs a functional phone line to work. This is really a big issue and we recommend applying this fixing method: If not fixed press the arrow button of the box for few seconds to enter âMaintenance Modeâ. To reset through the menu option do the following: Step 1. If your issue is none of the mentioned problems, then we recommend you to do a hard reset of your BT TV Box. If it is only one channel, there is little you can do it probably comes from your provider. I have a BT Humax DTRT4000 which is coming up to 2 years old. Internet. However, the product price remains the same for you. Setting up BT TV > BT TV user guides > My BT TV box has stopped working or keeps freezing > Channel problems on BT TV > Recording problems on BT TV > Remote control. Otherwise, your TV box is not responding and needs to be rebooted. Always ready to share news and events related to Tech and Internet world. Instances such as when your remote is not … Read More. Here is how you can resolve it. BT YouView stuck on loading or BT YouView Box not working is one of the most reported issues in the BT community.